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Tips, trends, and tools for improving your marketing, sales & customer service operations so you can reach your customers and grow revenue.

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5 Key Alignment Challenges between Marketing and Sales

7 min read

Bridging the Gap: The 5 Key Alignment Challenges between Marketing and Sales

There’s a reason why talk about marketing and sales team alignment is all the rage right now. It’s the basis of so many important and emergent marketing and sales trends – the move from lead gen to demand gen, the shift from siloed ops to Rev Ops,...

Strategies to Increase Customer Retention Growth

3 min read

Strategies for Increasing Customer Retention and Accelerating Growth

Winning new customers is critical for growth, but it may not be the most effective way to increase your organization’s revenue. You could see even...

Invest in Smarketing

4 min read

Why You Should Invest in Smarketing

"Smarketing is the process of integrating the sales and marketing processes of a business. The objective is for the sales and marketing functions to...

The Evolution of Digital Content

3 min read

The Evolution of Digital Content and What Lies Ahead for Marketers

In the past ten years, digital and content marketing has grown from a niche endeavor to dominating the profession to the point that it has become the...

How AI is Reshaping the Industry

3 min read

The Rise of Intelligent Marketing: How AI is Reshaping the Industry

It’s hard to imagine a technology more transformational for marketing than the emergence of the public Internet. But it appears that AI — and...

A Comprehensive Comparison of HubSpot and Salesforce

3 min read

A Comprehensive Comparison of HubSpot and Salesforce from a Total Cost of Ownership (TCO) Perspective

When it comes to choosing a customer relationship management (CRM) platform for your business, two of the most popular options are HubSpot and...

ResultsIQ Has a New Leader

3 min read

ResultsIQ Has a New Leader

I founded ResultsIQ (formerly Scholes Marketing) sixteen years ago. It was a risky move for me at the time, taking a leap out of the corporate world...

Tricks for Beating Writer’s Block

4 min read

Nine Tricks for Beating Writer’s Block

Modern marketing requires a constant stream of fresh content: blog posts, white papers, case studies, landing pages. It’s never ending. And all of...

Creating a Customer Journey Map

4 min read

Creating a Customer Journey Map: Why and How

Understanding the modern customer journey is far from a straightforward task. New technologies, a complex social media landscape and constantly...

The Whys and Hows of Nurture Campaigns

3 min read

The Whys and Hows of Nurture Campaigns

Email is still the 800 lb gorilla when it comes to digital marketing, and it’s no secret why. For every dollar invested in email marketing, a company...